Website sales, refund, terms & conditions and privacy policy; effective as of 14/01/2014

Please take care to read and understand the following information presented on this page. By using or purchasing from the Stacks4Stacks website, you agree to all the terms and conditions outlined below.

Association with ThemeFlood

Stacks4Stacks is run in association with ThemeFlood. Both Stacks4Stacks and ThemeFlood are owned and operated by Will Woodgate. You may notice that both websites share the same legal information, contact links and shopping cart facilities. There are also numerous links between both websites.

Refund policy

All purchases are final. By clicking "Add To Cart", you agree to the Terms and Conditions outlined on this page. You also agree that your purchase will be available immediately and that you waive your statutory right of withdrawal. Stacks are provided digitally to you; and therefore once downloaded, opened or installed they cannot be permanently erased or returned. You buy stacks to use them, not to rent them. Requests for refunds will be refused.

It should be emphasised that free demo versions are provided for all the products sold through this website. Therefore you have ample opportunity to download, install and test any products for suitability before purchase. This way you can totally ensure that what you're buying is correct for your needs, and you can test a product against existing content or addons from other companies. We can also answer any pre-sales questions you have.

If you have encountered a fault or problem with a product, please get in contact with us first via the Stacks4Stacks support page. We are willing to help diagnose problems and provide bug fixes, free updates or workaround solutions to issues you may have found. It is your responsibility to follow published guidelines, use products as intended and provide sufficient information to aid troubleshooting (like details of the product being used and a link to a live [published] test webpage).

Attempts to file 'chargebacks' will be robustly rebuked. Such actions will be deemed as an attempt to fraudulently obtain products through theft. We reserve the right to pass-on details of such customers (including their name, address, email, IP address and other details) to the relevant legal authorities and will actively share details with other RapidWeaver developers, so that they may choose to block customers of a deceptive history.

Copyright and Moral Right Protection

Stacks4Stacks or sites represented by Stacks4Stacks, holds, recognises, or maintains all copyright and moral right claims to any and all images, likenesses, artwork, logos, names and icons contained on this site and its folders, subfolders, directories and databases, in their entirety, with clear exception given to those who hold rights and/or trademarks and/or product identification that may be advertised or reviewed or discussed on this site. Failure to observe these rights, can and will result in legal action to the greatest extent allowable by UK and international law.

Use of, or reproduction of any of the rights protected materials without the express written consent of Stacks4Stacks or sites represented by Stacks4Stacks, or trademark owner, or appropriately appointed designate, is a strict violation of these rights.

RapidWeaver is a trademark of Realmac Software (http://www.realmacsoftware.com/).
Stacks is a trademark of YourHead Software: (http://www.yourhead.com).

Customer Support

Stacks4Stacks has a reputation for offering first-class support to all customers worldwide. Support is primarily offered via email in English. Most correspondence is normally replied to within 12 hours, but this may vary depending on general support volumes, public holidays or the complexity of your enquiry. If contacting about a technical issue, please try to include a screenshot (image) and / or URL to the test site. If a problem relates to a particular working environment, please include details of plugins used or browser versions etc.

Support issues must always be raised through the Stacks4Stacks contact page. Technical questions must not be sent to other parties like PayPal, your bank or the Paddle checkout; as these companies will not be able to help you with stack related topics and it is unlikely you will receive a reply. Our contact details are presented really clearly on this website and you should always use these.

Compatibility & suitability of products

It is a buyers responsibility to check for the compatibility and / or suitability of stack elements before purchase. Details of compatibility are stated clearly on this website, free demo versions are available for evaluation and additional clarification is available by getting in contact. Stacks4Stacks cannot be held responsible for the mis-purchase of Stacks which are either not compatible or fail to meet your expectations. All purchases are final, in accordance to the refund policy.

Tracking preferences

We take the security and privacy of our website users very seriously. We use essential tracking cookies to help asset you with navigating this website and making purchases. However we welcome you to opt-out of nonessential tracking cookies (like website analytics) at any time. Your current preferences and options for cookie tracking are shown in the box below.



Website Privacy Policy

This Privacy Policy governs the manner in which Stacks4Stacks collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.Stacks4Stacks.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Stacks4Stacks.

Personal identification information
We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Stacks4Stacks collects and uses Users personal information for the following purposes:

  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy
Stacks4Stacks has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This privacy policy was last updated on November 28th, 2011

Privacy policy created by http://www.generateprivacypolicy.com
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Cookies

Like a lot of websites, Stacks4Stacks uses cookies to help enhance your browsing experience and handle things like purchases. We take your privacy seriously, and welcome you to freely opt-out of nonessential cookies at any time by reviewing your preferences on this page.